Technical Analyst (Application Production Support)
Job description
Position: Application Support Engineer/ Technical Analyst
Location: Chicago IL 60604 /Hybrid
Duration: 7 Months Contract with possible extension
Job Description:
More technical person troubleshooting, problem management etc
Find out the rout cause, able to troubleshoot issue.
Able to provide training to junior team staff members.
Closely work with development engineering team
Required Skills:
5-7 years’ experience in application support
Scripting knowledge (python or shell script)
Similar production support environment
Information security, CyberArk, octa, data recovery, cyber security ,
Good underrating monitoring tools like Dynatrace, Catchpoint, Splunk and AppDynamics
Ticketing tools ServiceNow preferred.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian’s platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian’s brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.