Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.
For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you'll consider us for future career opportunities.
If you are looking to make a meaningful impact in people's lives by bringing a personal touch to finances, join our team today!
The Branch Support Associate is responsible for receiving calls from company branches and internal departments, as well as to maintain and respond to department email. The purpose is to answer procedural and process questions, perform various loan adjustment and modification procedures and processes to support branches and other departments, and to log and report problems to appropriate departments for resolution. The position may also perform various clerical and data entry duties as requested by management. These duties require the ability to be accurate, handle multiple phone lines and open issues concurrently, work quickly, and maintain composure while under pressure. Typically, the Branch Support Associate will have assigned duties that he/she will complete and maintain on an ongoing basis, but this may be updated or changed. The Branch Support Associate is expected to maintain a high state of flexibility with the handling of varied tasks that can change rapidly with little advance notice. The ability to adjust, prioritize, and to absorb additional workload are all vital characteristics.
Duties and responsibilities
Minimum Qualifications
Preferred Qualifications
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf
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Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional's policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.